Ackee™ Privacy Policy

At Ackee™, your privacy is as important to us as your journey. This policy explains how we collect, use, and protect your information while providing our services.

1. Information We Collect

Search Queries & Preferences: We collect the destinations, “Vibes,” and preferences you enter to generate personalized recommendations and travel guidance.

Location Data: With your permission, we access your approximate location while using the app to provide relevant, real-time insights and navigation support.

Contact Information: If you create an account or join our updates, we collect your name and email address to manage your access and communicate with you.

User-Provided Data: Any additional information you choose to share (such as preferences or travel details) is used to improve your experience within the app.

2. How We Use Your Information

We use your data to:

• Provide personalized travel recommendations
• Deliver real-time, location-based guidance
• Improve app performance and user experience
• Communicate updates and support requests

3. AI Processing & Transparency

Ackee uses third-party AI providers, including OpenAI and Google Gemini, to process your requests and generate responses.

• Your inputs are shared only to fulfill your request
• We do not use your personal data to train public AI models
• We may use anonymized, de-identified data to improve our services

4. Data Sharing

We share limited data only when necessary to operate the app:

• Mapping Services (Apple Maps / Google Maps) for navigation
• AI Providers to generate responses

We do not sell your personal data.

5. Data Retention

We retain your data only as long as necessary to provide the service and improve functionality. You may delete your data at any time using in-app tools or by contacting us.

6. Your Rights & Control

You have control over your data:

• You can delete your chat history within the app
• You can request full account deletion at any time
• We will process deletion requests within 30 days

7. Data Security

We take reasonable technical and organizational measures to protect your data from unauthorized access, misuse, or disclosure.

8. Children’s Privacy

Ackee is not intended for users under the age of 13. We do not knowingly collect data from children.